Terms and Conditions

Last updated: 1 March 2025

These Terms and Conditions govern your access to and use of the Hotel & Resort Magazine website, applications, newsletters, and subscription services operated by Hotel & Resort Magazine Limited, registered in England and Wales (company number 06891234), registered office at 5 Hanover Square, London W1S 1HQ.

1. Subscription Services

Digital subscriptions are offered on monthly and annual terms. Fees are charged in advance and are non-refundable except during the statutory 14-day cooling-off period under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Annual subscriptions auto-renew unless cancelled at least 48 hours before the renewal date. You may manage auto-renewal settings in your account portal or by contacting subscriptions@hotelresortmag.com.

Print subscriptions ship within 5 working days of each issue's publication date. We are not responsible for delays or non-delivery caused by postal services outside our control. Claims for non-delivery must be made within 30 days of the expected delivery date.

2. Editorial Independence Disclaimer

Hotel & Resort Magazine operates an editorial independence policy under which commercial relationships with hotels, hotel groups, tourism boards, or related organisations do not influence our editorial content. Our reviews are conducted by anonymous guests at our own expense. Our market analysis represents the genuine opinion of our editorial team and is not influenced by advertising or commercial considerations. Nothing in our editorial content constitutes an endorsement of any specific property, brand, or service for commercial purposes.

3. Accuracy and Disclaimer

We take reasonable care to ensure the accuracy of information published on our platform, including hotel pricing, availability, and service descriptions. However, hotel services and pricing change frequently, and we cannot guarantee that information published on our website reflects current conditions at any specific property. Readers should verify pricing, availability, and services directly with hotels before booking. Nothing in our editorial content constitutes financial, investment, or travel advice. We accept no liability for any loss arising from reliance on our editorial content.

4. Intellectual Property

All content published by Hotel & Resort Magazine — including text, photography, data, illustrations, and design — is protected by copyright owned by or licensed to Hotel & Resort Magazine Limited. Brief quotations for journalistic purposes with clear attribution are permitted. Reproduction, redistribution, or commercial use of our content without prior written consent is prohibited and may result in legal action.

5. Governing Law

These Terms are governed by the laws of England and Wales. Disputes shall be submitted to the exclusive jurisdiction of the courts of England and Wales.